Data Protection

Your privacy is important to us. This page explains how SEGULA Thailand collects, uses, and protects your personal information.

Privacy Policy

SEGULA Thailand Co., Ltd. ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the site.

Personal Data Collection

We may collect information about you in various ways, including:

  • Personal Data: Name, email address, phone number, shipping address, and billing information when you make a purchase.
  • Payment Information: Credit card details are processed securely through our payment partners and are not stored on our servers.
  • Usage Data: Information about how you access and use our website, including your IP address, browser type, and pages visited.
  • Marketing Preferences: Your subscription preferences for newsletters and promotional communications.

Personal Data Usage

We use the information we collect in the following ways:

  • To process and fulfill your orders
  • To communicate with you about your orders and inquiries
  • To send promotional communications (with your consent)
  • To improve our website and customer experience
  • To comply with legal obligations
  • To prevent fraud and ensure security

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

Order information is retained for 7 years for tax and accounting purposes. Marketing preferences are retained until you withdraw consent or request deletion.

User Rights

Under applicable data protection laws, you have the following rights:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Request correction of inaccurate data.
  • Right to Erasure: Request deletion of your personal data.
  • Right to Portability: Request transfer of your data to another service.
  • Right to Object: Object to processing for marketing purposes.
  • Right to Withdraw Consent: Withdraw consent at any time.

Contact for Privacy

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

SEGULA Thailand Co., Ltd.

Email: info@segula.co.th

Phone: +66 96 642 1563

Phuket, Thailand

Last updated: March 2026